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How To Streamline Your Contact Center Communication
Streamlining your contact center communication can be solved by using proper technology. An inefficient contact center with inefficient communication produces a multitude of problems: Low customer satisfaction scores. More time waiting on-hold. Higher Employee...
Unified Communications: Why Your Office Will Need It
Unified Communications is something your business will need to adapt to the new normal with a streamlined, all-in-one communication platform. If 2020 has taught us one lesson so far, it’s that everyone should be prepared for the unexpected. The global pandemic caught...
5 Ways VoIP Technology Can Replace Your Outdated Phone System
VoIP technology is the way of the future. Here are 5 ways that VoIP is more efficient and cost-effective than your outdated phone system. Currently, most phone systems used by companies are outdated. Relying too heavily on old, copper wiring, these companies continue...
8 Small Business Marketing Ideas That Will Make Your Business Look Big
Even if you're a smaller company, you can use these marketing ideas to make your business look bigger than it is and keep up with your competition. For many new and existing small business owners, a common challenge is having to compete in a market in which your...
How to Cook Up More Revenue with VoIP for Restaurants
VoIP for restaurants may be the secret ingredient you need to cook up more revenue and convince customers to keep coming back. Everyone loves a good meal and a memorable experience from a quality restaurant. Having the customer come to see you again is the goal of...
How to Increase Employee Retention in your Business with VoIP
You can increase employee retention in your business, and save thousands of dollars on replacement costs, with a strong VoIP system. It’s a time-consuming task to hire the right employees for your business, but it’s another task to ensure they remain with your company...
A Complete Ranking of the Best Work from Home Productivity Tools
A ranking of the best work from home productivity tools you need to try if you've recently transitioned to working from home. The concept of working from home is new for most businesses and employees. The recent COVID-19 pandemic has forced nearly every American...
How to Record a Professional Voicemail (with Templates)
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail! An attractive voicemail can be a major factor in appearing professional and legitimate to the outside world. When recording a...
A Business Solution in Response to Coronavirus (COVID-19)
Aline continues to serve clients during the Coronavirus COVID-19 pandemic thanks to remote software that allows employees to work safely from home. Aline is committed to employee and client health, safety, and flexibility In response to COVID-19, employees are...
How to Make the Work Day Easy for Remote Employees
Lack of communication and loneliness can really impact your remote employees! Here's how you can really make them feel like part of the team. Working remotely is becoming increasingly more popular as employers realize the benefits that remote work can have on the...