by Sam Riegsecker | Nov 23, 2020 | Customer Success Story, Insurance, Mobile App, VoIP
Company background: Adequate Insurance Agency is an Allstate agency based in Columbus, Georgia. M.C. Phillips is the agency’s owner and has over 30 years of industry experience. In April of 2020, the agency celebrated 16 years in business as they continue to help...
by Mark Moss | Sep 15, 2020 | Business Phone Solution, Phone Sales Tips and Techniques, Tips, VoIP
Streamlining your contact center communication can be solved by using proper technology. An inefficient contact center with inefficient communication produces a multitude of problems: Low customer satisfaction scores. More time waiting on-hold. Higher Employee...
by Mark Moss | Aug 12, 2020 | Business Phone Solution, VoIP
Unified Communications is something your business will need to adapt to the new normal with a streamlined, all-in-one communication platform. If 2020 has taught us one lesson so far, it’s that everyone should be prepared for the unexpected. The global pandemic caught...
by Sam Riegsecker | Jul 20, 2020 | Business Phone Solution, Mobile App, VoIP
VoIP technology is the way of the future. Here are 5 ways that VoIP is more efficient and cost-effective than your outdated phone system. Currently, most phone systems used by companies are outdated. Relying too heavily on old, copper wiring, these companies continue...
by Mark Moss | Jan 15, 2020 | Business Phone Solution, Insights from the Experts, VoIP
What is VoIP? It’s the cost-effective, easy to use, and intelligent business solution you didn’t know you needed to give you a competitive advantage. VoIP stands for Voice over Internet Protocol. In layman’s terms, it is a phone service that is...
