Type of Usage
Aline Phone Systems
Inbound calls to toll-free numbers
The applicable per-minute rate set forth in the applicable Order*‡§
Outbound calls to countries other than those for which the applicable extension includes unlimited calling
Aline Phone System’s then-current international calling rates, Contact Support for current rates*‡
Outbound calls for which Aline Phone Systems or its Affiliate or Partner incurs toll or similar charges based on the Agent’s or other user’s calling activity (e.g., calls to 900 numbers or collect calls)
Customer shall be liable for such charges, which may be passed through to Customer
Outbound calls to mobile numbers in countries for which the applicable extension does not include unlimited mobile calling
The applicable per-minute rate set forth in the applicable Order*‡
Outbound directory assistance (411) calls
$1.00 (USD) per call
Short Termination Calls (>6 seconds)
If number or short duration (>6 seconds) calls is greater than 10% of total outbound calls, a fee of $0.02 per call will be charged that following month.
* Such charges shall not apply for calls that do not originate or terminate on the Public Switched Telephone Network (PSTN) or a non-Aline Phone Systems network.
‡ The duration of such calls is to be calculated based on data recorded or logged by Aline Phone Systems or its Affiliate, in one-minute increments and rounded up to the nearest one-minute increment for any fraction of minutes used. If the computed charge for such a call includes a fraction of a single unit of the smallest denomination of currency, then such fraction shall be rounded up to the nearest whole unit of the smallest denomination of the applicable currency. Charges may be incurred for outbound calls regardless of whether the party on the other line answers the call.
- Charges for inbound toll-free calls are subject to the geographic restrictions and location of the person calling into the toll-free number.