Connect with AnyViewer
To receive secure remote support from Aline Support, please follow the steps below:
Step 1: Download and Install
Click the button below to download AnyViewer:
After downloading, install the program on your computer.
Step 2: Open AnyViewer
After installation, launch AnyViewer. On the main screen, you will see two pieces of information:
Device ID – a unique number for your computer
Security Code – a temporary code that changes regularly
Step 3: Share Your Details with Aline Support
When you contact our support team, provide your Device ID and Security Code.
Important: Only share this information with an authorized Aline Support Technician. These details allow us to connect securely to your device.
Step 4: Accept the Connection
Once our technician requests access, you will see a prompt on your screen.
Click Accept to allow the connection.
At this point, our technician will be able to see your screen and assist you.
Click Accept to allow the connection.
At this point, our technician will be able to see your screen and assist you.
Security and Control
✔ You are always in control of your computer – you can end the session at any time.
✔ All connections are encrypted to protect your privacy.
✔ Aline Support Technicians will never ask for personal account passwords.
✔ If unsure, call our official support line before sharing your details.
✔ All connections are encrypted to protect your privacy.
✔ Aline Support Technicians will never ask for personal account passwords.
✔ If unsure, call our official support line before sharing your details.